Student FAQ's

Use the search in the upper right or scroll to find a question!

How do I get paid?


Before you can complete an Odd Job, you'll have to create a Stripe accoount. They take care of all our payment processing and direct deposits. When you create an invocie, customers have 24 hours to review it. Once it's charged, your Stripe account will show the corresponding balance and then it'll pay-out to your connected bank account or debit card typically within 2-3 business days.




Does OddJobbers.com take a commission from my wage?


No. The rate you set is the rate you'll get! We do charge customers a small fee on top of your hourly rate so that we can keep things running. Do a great job and get invited back to work with the same customer and every time you work for them thereafter you'll make a 10% bonus on top of your base hourly wage!




How do I get hired for an Odd Job?


1. Booking Requests When customers are posting their job, they have the ability to invite specific OddJobbers they think are right for the job. If you receive a booking request, you can instantly confirm and be hired for that job. 2. Apply and be Hired You'll be able to view and apply to Odd Jobs that haven't been hired for yet. Customers are notified when you do this and can choose to hire you for their job. You'll receive a notification when this happens prompting you to reach out and confirm scheduling details.




How can I tell where an Odd Job is located?


1. Before being Hired In the 'Customer Details' container, you'll see the city and zip code of the Odd Job. If you recognize it and can travel there, great! If you don't recognize it, you must do a quick Google search to make sure that it's within a reasonable travel radius. 2. After being Hired Whether you confirmed a booking request or your application was approved, you'll be able to see the full address in the 'Customer Details' container on the job post. You'll also receive an email notification with the job location included.




Why is my account inactive?


Your account may be inactive for one or multiple of the following reasons. Please get in touch with us directly if you have any questions or concerns regarding re-activating your account. 1. OddJobbers account did not comply with basic quality standards (Profile picture, About Me section, or other information is missing) 2. OddJobber missed a scheduled booking 3. OddJobber did not create an invoice for a job that was completed 4. OddJobber was misusing OddJobbers.com 5. OddJobber was deactivated due to non-usage




How do I turn off notications?


We don't currently have a way for you to unsubscribe yourself. Send us an email and we'll be happy to make the change manually. Email: info@oddjobbers.com




Why do I have to create a schedule?


We created the My Schedule feature so that you would be able to receive requests during times which you are available. Grey-out the times that you have class or other weekly commitments so customers can send you requests at times you're typcially available. You are not expected or obligated to accept these requests or work the schedule you create in the My Schedule section.





Legal


Use the search in the upper right or scroll to find a question!

How do I hire an OddJobber?


First, you must post your job, see "How do I book an OddJobber / Post an Odd Job?" After your job is live, your job can be filled one of two ways. 1. OddJobbers you requested when posting your Odd Job can confirm your request 2. Other OddJobbers (who you didn't request) can Apply to your job. You'll be notified when this happens. To hire an applicant, see "How do I hire applicants?"




How do I log in to my account?


1. Go to OddJobbers.com 2. In the upper-right corner, click 'Log In' 3. Enter your email and password - If you receive the error "These credentials do not match our records", go to step 4. 4. Click 'Click Here' next to 'Forgot your Passord?' 5. Enter your email address - You'll receive an email to reset your password 6. Click the button in the email and reset you password 7. Log in with your email and new password




How do I pay?


Before your job is posted and viewable by local OddJobbers, we require customers to provide payment information in the form of a debit or credit card. Once your job has been completed, your OddJobber(s) will create invoices which you'll be able to review. Your card will be charged 24 hours later. If you think you were mischarged, you can always get in touch with our team for a refund!




Do OddJobbers bring their own tools?


No, OddJobbers are never expected to provide any equipment, materials, or tools for any Odd Job. The only thing we encourage customers to expect for their OddJobber to bring is a good attitude, great work ethic, and gloves if the Odd Job requires it.




Can I pay cash?


No, cash is never accepted for any Odd Job booked on OddJobbers.com. If customers pay cash, we have no record of the Odd Job happening and cannot help in case of any loss, necessary refund, or dispute. Your credit card will be on file when an OddJobber comes to complete your job and will simply create an invoice when the job is complete which you can review before you're charged.




How do I hire applicants?


1. Go to OddJobbers.com and log in 2. Go to the 'My Jobs' section on the lefthand side menu 3. Find the job you wish to hire applicants for and click "Manage Booking" 4. At the bottom of the Manage Booking page, click the 'Other Applicants' tab 5. Look through the students who have applied to your Odd Job and click 'Hire' for the one(s) you wish to work with You'll receive the OddJobber's contact information via email so that you can make contact and confirm scheduling!




How do I book an OddJobber / Post an Odd Job?


1. Go to OddJobbers.com - **Past customers must Log in and click Post a Job from within your account. - If you're a new customer, click Post an Odd Job 2. Fill out the details of your Odd Job including Category, Tasks, Address, Description, Number of OddJobbers, Recurrence Type, Contact Preference, and Referral Source 3. Click the 'Next' button at the bottom right 4. Schedule your Odd Job by inputing a Date, Start Time, and Expected Duration 5. Send out up to 5 requests to students who are available at the date and time your chose 6. Scroll to the bottom and clcik... - 'Finsih' for past customers. You're all done! - 'Next' for new customers. 7. Create your OddJobbers account and attach a credit card which is only charged when the job is complete and you've had a chance to review the invoice. 8. Click 'Finish' in the bottom right. You're all done!!




How do I approve an invoice?


1. Log in to OddJobbers.com 2. Go to 'My Invoices' on the lefthand side menu 3. Locate the invoice you would like to approve 3. Click approve on the invoice summary




How do I dispute an invoice?


1. Log in to OddJobbers.com 2. Go to 'My Invoices' on the lefthand side menu 3. Locate the invoice you would like to dispute 3. Click Dispute on the invoice summary Disputing an invoice will stop your card from automatically being charged. We will reach out via email or phone call to understand why the invoice was disputed and do our best to reconcile the situation.




How can I review the OddJobber I hired?


1. Log in to OddJobbers.com 2. Go to 'My Invoices' on the lefthand side menu 3. Locate the the student you with to review 3. Click review on the invoice that student created 4. Rate and review the student you worked with




Does OddJobbers have insurance?


OddJobbers, Inc. does have insurance but cannot guarantee coverage for any or all losses that occur during an Odd Job. Claims can vary widely in regards to the kind of damage, cause of loss, as well as other factors. If you have questions or concerns about how this may affect your Odd Job, please contact info@oddjobbers.com.




Are OddJobbers licensed & bonded contractors?


No. All OddJobbers are local college students who need an income without sacrificing their college experience. Workers who complete tasks that require a contractors license in Washington without proper registration with the state may be subject to a fine from Washington Labor & Industries.





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Contact Us

9 S. Washington St. #505

Spokane, WA 99201

info@oddjobbers.com

(509) 795-2700

all rights reserved, OddJobbers Inc, 2020